Privacy Policy
How we handle information across the Krevia.ai website and platform.
Draft placeholder — pending legal review. This page is a structured starting point and must be reviewed and finalised by qualified legal counsel before this site is used in production.
1. Introduction
This Privacy Policy describes how Krevia.ai Technologies Pvt. Ltd. ("we", "us") collects, uses and protects information in connection with the Krevia.ai website and platform.
2. Information We Collect
We collect information you provide directly, such as contact details submitted through forms, account and organisation information, and usage data generated as AI employees are configured and used.
3. How We Use Information
Information is used to provide and improve the platform, respond to enquiries, operate AI employees on behalf of your organisation, and communicate updates relevant to your account.
4. Organisational Data and AI Employees
Documents, policies and conversation data connected to power your organisation's AI employees are used only for that organisation and are not used to train shared models across customers.
5. Data Sharing
We do not sell personal information. Information may be shared with service providers who help us operate the platform, subject to confidentiality obligations.
6. Data Retention
Data is retained for as long as necessary to provide the service, with configurable retention controls available to organisation administrators.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct or delete personal information. Requests can be made through our Contact page.
8. Cookies
The website uses cookies as described in our Cookie Policy.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated through the website.
10. Contact Us
Questions about this policy can be directed to hello@krevia.ai.