The term "AI employee" gets used loosely across the industry, so it's worth being precise about what it means on Krevia.ai.
An AI employee is a role-based AI worker configured for a specific department — Travel, HR, Finance, IT Support, Sales or Marketing, or a custom role you define. It is grounded in your organisation's real knowledge, connected to the tools relevant to its role, and built to hand off sensitive decisions to a human colleague.
That's a meaningfully different shape from a general chatbot. A chatbot answers a question and forgets it. An AI employee remembers relevant context, executes multi-step work through connected systems, and operates inside approval rules your organisation sets.
The result isn't a novelty — it's closer to onboarding a new team member with a narrow, well-defined job description than deploying a generic assistant.